A no return, no exchange policy will apply except for expired or damaged items upon delivery which may either be replaced or returned.
Once orders have been confirmed, there shall be no changes from that point forward except if the product is expired, damaged or the item was mistakenly not included in the delivery. Returns or cancellation due to change of mind and customer mishandling will not be accepted.
Request shall be made through email to firstname.lastname@example.org. Once the request for refund is approved, the refund will be credited to your account in 5-15 business days depending on your chosen payment provider.